247 AQUADRY LEGAL
PRIVACY POLICY
Effective: July 29, 2026. We are committed to protecting your personal data and ensuring complete transparency in how we collect, use, and safeguard your information.
1. INTRODUCTION &
COLLECTION
1. INTRODUCTION
Welcome to the 247 AquaDry Privacy Policy. 247 AquaDry is a professional water damage, fire damage, and mold removal restoration company located at 1507 Providence Rd. S., Waxhaw, NC 28173, proudly serving communities across North Carolina and South Carolina. This policy outlines our practices regarding the collection, use, and protection of your personal information when you visit our website or engage our services. We are committed to maintaining your trust by protecting your personal data with the highest standards of professional integrity. This policy was last updated on July 29, 2026.
2. INFORMATION WE COLLECT
To provide you with prompt and effective restoration services, we collect specific information when you interact with our website, request a service, or contact our team. The types of personal information we collect include:
- Contact form data, including your first and last name.
- Phone numbers to facilitate rapid response and service coordination.
- Email addresses for providing estimates, invoices, and necessary communications.
- Service request details, including property addresses and the nature of the damage.
- Standard site analytics and cookies that help us understand how visitors use our website.
- 1 & 2. Introduction & Collection
- 3 & 4. Usage & Communications
- 5, 6 & 7. Data Management
- 8 & 9. Legal Rights
- 10 & 11. Contact & Updates
DATA USAGE &
COMMUNICATIONS
3. HOW WE USE YOUR INFORMATION
We collect and utilize your information exclusively to deliver our professional restoration services, manage your emergency requests, and maintain essential communication. Your data ensures our technicians are dispatched efficiently and helps us fulfill our legal, contractual, and operational responsibilities.
We prioritize transparency and never use your contact details for unapproved purposes. Rest assured that the data you provide during a stressful water or fire damage event is treated with the utmost security and respect.
4. SMS/TEXT MESSAGING COMMUNICATIONS
SMS consent is collected when a visitor submits their phone number through our website's contact or service-request form. Consent to receive text messages is not a condition of purchase for any of our services.
- We do not sell or share your mobile phone number or SMS opt-in data with third parties for marketing purposes.
- Message frequency varies.
- Message and data rates may apply.
- You can reply STOP at any time to opt out of receiving messages, and HELP for help.
DATA MANAGEMENT &
SECURITY
5. COOKIES & TRACKING
We utilize standard analytics and cookies to understand how visitors interact with our website. This tracking technology helps us improve site functionality, monitor performance, and deliver a better overall user experience without compromising your privacy.
6. HOW WE SHARE INFORMATION
We do not sell your personal information under any circumstances. We only share data with trusted service providers strictly necessary to deliver our restoration services. This is limited to functional partners like secure payment processors and scheduling platforms.
7. DATA RETENTION
Your personal data is securely stored on our servers only for as long as necessary to fulfill the purposes outlined in this policy. We retain records to ensure compliance with our legal obligations, resolve potential disputes, and maintain accurate service history.
YOUR RIGHTS
8. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have specific rights regarding your personal information. These generally include the right to access the personal data we hold about you, the right to request corrections to any inaccurate information, and the right to request the deletion of your personal data.
To exercise any of these rights, please contact us using the information provided in Section 11. We are committed to honoring your requests promptly and in accordance with applicable laws.
9. CHILDREN'S PRIVACY
Our website and restoration services are intended for a general audience and are not directed at children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently received personal data from a visitor under the age of 13, we will delete the information from our records immediately.
10. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be effective immediately upon posting the updated policy on our website, with the "effective date" revised accordingly. We encourage you to review this policy periodically to stay informed about how we protect your information.
11. SMS Consent and Data
Consent to receive text messages is collected only through the opt-in form on this website, with unchecked boxes that require an active selection. Consent is collected separately for marketing and non-marketing/service messages and is never a condition of purchase. Message and data rates may apply and message frequency varies. You may reply STOP at any time to opt out, or HELP for assistance. Consent records, phone numbers, and opt-out status are retained solely for compliance and service delivery.
11. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us. Our team is available to assist you with any privacy-related inquiries.
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© 2026 247 AquaDry. All rights reserved.
1507 Providence Rd. S., Waxhaw, NC 28173